You research CRMs, import contacts, build your pipeline, and train your team. Everything looks great. Then your team goes back to living in email and Slack, and the CRM becomes another tab they forget to check. Six months later, you’re back to spreadsheets while paying for software nobody uses.
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Salesforce Einstein AI Setup: Your 2026 Implementation Checklist
According to Salesforce’s 2026 State of AI in CRM Report, organizations that properly configure Einstein AI achieve a 47% higher user adoption rate and realize ROI 3.2 months faster than those with basic setups. However, the same report reveals that 68% of companies underutilize their AI capabilities due to improper initial configuration.